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KERNWERK TECHNOLOGIES

AI & Automation

Simplify repetitive work. Use AI where it offers a clear benefit, with explicit boundaries and human oversight.

Manual handovers, duplicate data entry and vague Copilot ideas are reasons to look closely at a workflow. We start with a concrete process, suitable data and testable evaluation criteria, not a tool for its own sake.

Discuss your project

Power Automate for everyday work

Approvals, notifications, document workflows, administrative tasks and data transfers can be connected across Microsoft 365. We define triggers, responsibilities, permissions and failure paths, then build a bounded workflow and test it with realistic cases.

What we work towards: A documented workflow with approvals, error handling and clear operational ownership.

Introducing Microsoft Copilot

We assess use cases, licensing and data access before rollout. SharePoint permissions and existing sharing need particular attention: Copilot is not a substitute for sound access control. A focused pilot combines technical introduction with user guidance and feedback.

What we work towards: An informed pilot decision and an agreed introduction plan including permission review and usage guidance.

Custom AI integrations

Possible applications include enquiry classification, document analysis, knowledge assistants and internal agents. Existing systems can be connected through APIs and Microsoft Graph. Data sources, permitted actions and technical constraints are defined together in advance.

What we work towards: A bounded, testable use case with documented interfaces and controlled actions.

Security, approvals & limitations

Least privilege, privacy, logging and auditability are part of the design. Sensitive actions require human approval. Error handling, stop mechanisms and tests account for incorrect responses, incomplete data and the technical limits of models and interfaces.

What we work towards: A transparent control framework with human review, not a guarantee of correct results or legal compliance.

AI output can be incorrect or incomplete. Suitability, privacy requirements, provider terms, operating costs and technical limitations are assessed per project. This does not constitute legal advice or a compliance guarantee.

Further automation ideas

Illustrative solution concepts, not project references or ready-to-book standard products. Suitability, privacy, technical limitations and integration are assessed for each project.

Call / 10:42

Your phone picks up — even when you can't.

The AI phone assistant answers calls, asks about the request and hands over a structured note whenever nobody can pick up. Illustrative solution concept: suitability and integration are assessed per project.

Request
Maintenance appointment
Company
Example Ltd (fictitious)
Callback
available
Next step
Inform the contact person

Fictitious example. The note is handed over to the agreed address.

Change your website, without a CMS.

Opening hours, texts or offers: simply change them in a WhatsApp chat or via Telegram. KERNWERK recognises the requested change. Review processes and approval permissions are individually configurable: you decide who may request, review and approve changes for publication.

Illustrative solution concept · Website by message

Enquire about a website

Example of a content change:

  1. 01 — Received

    “Please openonly until 2 pmon Friday.”

    Source — WhatsApp chat or Telegram

  2. 02 — Recognised
    Page
    Contact
    Field
    Opening hours — Friday
    Rule
    Hours editable

    Agreed fields only

  3. 03 — Applied
    Opening hours

    08:00–17:00

    08:00–14:00

    StatusReady for approval

Before publication, the agreed review processes and approval permissions apply. Approval by an authorised person or direct publication — you set the rules. Only what was defined in advance is changed. Every change remains traceable.

From the current situation to a maintainable solution.

  1. Initial conversation & analysis

    We clarify your goals, existing systems and immediate problems. I assess the agreed starting point and identify dependencies and unanswered questions.

  2. Design & priorities

    We agree a practical approach, priorities, scope and responsibilities. Effort, access requirements and potential effects are discussed before implementation.

  3. Implementation

    I make the agreed changes transparently and test them within the defined scope. Approvals, maintenance windows and fallback options are planned with you.

  4. Documentation & optional support

    Configurations, decisions and outstanding items are documented and handed over. Recurring support can be agreed separately where useful.

Modernise your Microsoft environment. Improve security. Automate processes.

Briefly describe your request. The initial consultation is free of charge and without obligation. Our services are available to business customers only — worldwide.

Or write directly to info@kernwerk-technologies.de.

Phone: +49 30 4397928629

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